FAIR PROCESSING NOTICE
1. INTRODUCTION
This Fair Processing Notice (“Notice”) aims to explain how CARAVAN PRODUCTIONS SA, referred to as “we”, “us”, or “our”, will manage your personal data in our role as data controller. It outlines the protections and procedures we have established to safeguard your data effectively. Providing this information fulfils one of the obligations under the General Data Protection Regulation 2016/679 (“GDPR”) and the new Swiss Data Protection Act (“nLPD”).
This notice is not intended to create a contractual agreement between you and us. We reserve the right to modify this notice as necessary over time.
2. LAWFUL TREATMENT
We will process your personal data exclusively:
(a) should you provide your consent;
(b) when the handling of your data is essential for delivering our products or services to you or the organization you represent;
(c) when it is required to process your data in order to fulfil a request made by you or the organization you represent;
(d) when the management of your data is essential for sustaining our ongoing relationship with you or the organization you represent;
(e) when the processing is necessary to comply with the legal and regulatory requirements that apply to us;
In reference to the previously mentioned statement (a), you have the option to revoke your consent at any point by following the instructions provided in section 12 of this document.
3. THE PERSONAL DATA WE COLLECT FROM YOU
3.1 We process the following types of personal data about you:
(a) Your full name, email address, and additional contact information;
(b) Your function, position and/or job title;
(c) Your preferences in terms of types of events or marketing documents;
(d) Your access details to our offices, systems and websites ;
(e) Your messages, feedback or participation in our surveys and questionnaires.
3.2 It may be necessary for you to supply us with your personal data for the purposes of conducting our business and operations, upholding our relationship with you or your organization, delivering our products or services to you or your organization, or fulfilling our legal and regulatory duties. Failure to provide your personal data could result in our inability to sustain our relationship with you or your employer, or to offer our products or services to you or your organization.
3.3 We strive to maintain the accuracy and completeness of the personal data we possess about you, making efforts to keep your information current. Nevertheless, you can significantly assist us by promptly informing us if there are any changes to your personal data or if you discover inaccuracies in the information, we hold about you (refer to section 9 for contact details). We bear no liability for any losses that may occur due to the provision of personal data by you that is inaccurate, not genuine, insufficient, or incomplete.
4. HOW WE COLLECT YOUR PERSONAL DATA
Typically, we gather your personal data from the details you or your organization submit throughout your or your organization’s engagement with us. This often occurs via emails and other forms of correspondence, business cards, and documents provided during the subscription to our marketing or market information distribution lists, at the time of your designation as an authorized trader for your employer, or through registration data utilized to access our products or services on behalf or for the benefit of you or your employer.
Additionally, we might obtain your personal data from alternative sources, including our affiliated group companies, agencies dedicated to preventing fraud, companies specializing in market intelligence, and registers of public services.
5. HOW WE USE YOUR PERSONAL DATA
We will handle your personal data for the purposes of maintaining our relationship with you or your organization and delivering our products and services to either you or your organization, with the following objectives in mind:
(a) provide you or your organization with the products or services requested;
(b) respond to messages, posts or publications sent to us by you or your organization;
(c) provide you or your organization with promotional and marketing materials about our products and services that may be of interest to you or your organization;
(d) manage, develop and improve our range of products and services, our shops, our technological information systems and our websites;
(e) monitoring and assessing compliance with current legislation and with our standards and policies ;
(f) comply with our legal and regulatory obligations/requirements worldwide, including reporting to and/or auditing by national and international regulatory bodies;
(g) perform verifications as part of our efforts to fight against money laundering, assess financial status and solvency, and for the purposes of preventing and identifying fraud and criminal activities;
(h) for administrative purposes relating to security and access to our systems, premises, platforms, websites and applications;
(i) comply with court orders and exercise and/or defend our legal rights;
(j) for any other legitimate business purpose;
(k) or any other circumstance provided for or required by applicable law or regulations.
6. TRANSFERS OF PERSONAL DATA ABROAD
Your personal data might be moved (this includes both access and storage) to countries or territories outside of the European Economic Area (“EEA”) encompassing those nations where the legal standards for personal data protection may not be equivalent to those within the EEA. Specifically, there could be transfers of your personal data to our affiliate companies located outside the EEA, such as in Japan. We commit to ensuring that any such cross-border data transfers are conducted with appropriate safeguards and fully comply with GDPR requirements. Should you wish to review the international data protection agreements that govern these transfers, you are welcome to request a copy by following the instructions outlined in section 12 below.
7. WHEN WE MAY DISCLOSE YOUR PERSONAL DATA
We do not sell, rent or exchange your personal data. We will only disclose your personal data to the following recipients:
(a) to our group companies
(b) companies approved or indicated by you;
(c) third parties who process your personal data on our behalf (such as our systems suppliers, including cloud service providers);
(d) third parties who process your personal data on their own behalf but as part of a service provided to you or your organization on our behalf (such as our suppliers);
(e) companies providing services aimed at investigating money laundering, mitigating credit risk, and implementing other measures for the prevention of fraud and criminal activities, as well as entities that deliver comparable services. This includes financial institutions, market intelligence agencies, and regulatory authorities that receive such information;
(f) any third party to whom we assign or novate any of our rights or obligations;
(g) to any potential purchaser in the event that we sell part of our business or assets ;
(h) to any government, regulatory body, enforcement body, financial transaction body or court where we are required to do so by applicable law or regulation or at their request.
8. HOW WE PROTECT YOUR PERSONAL DATA
We dedicate ourselves to the protection and security of your personal data through the adoption and upkeep of suitable technical and organizational safeguards. These measures are carefully designed to ensure an appropriate level of security, safeguarding against the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal data.
9. YOUR PRIVACY RIGHTS REGARDING THE PERSONAL DATA WE COLLECT
9.1 If you would like to:
(a) update, modify or delete your personal data, or obtain a copy of the information we hold about you; or
(b) restrict or end our use of the personal data we hold; you may request this by contacting us as set out in section 12 below.
9.2 Under any of the situations outlined previously, we may request that you verify your identity by providing us with a copy of a valid identification document. This step is necessary to fulfil our security commitments and to prevent the unauthorized release of your information.
10. HOW LONG WE KEEP YOUR PERSONAL DATA
We will retain your personal data only for the period necessary to achieve the purposes for which it was gathered or to adhere to legal, regulatory, or internal policy mandates.
11. UPDATING OR MODIFYING THIS FAIR PROCESSING NOTICE
Occasionally, it may become necessary to update or revise specific sections of this notice to remain in alignment with relevant legal and regulatory requirements or due to changes in our internal processes. When such modifications occur, we will update this notice accordingly. Direct notifications of these changes may not always be provided to you. Therefore, we recommend regularly reviewing this notice to stay informed of any adjustments or updates.
12. TO CONTACT US
Should you have any inquiries regarding the information in this notice or about your personal data, or if you wish to submit a request in this regard, please reach out to us using the contact information provided below:
Email : contact@caravan-prod.ch
13. COOKIE MANAGEMENT
A cookie is a small text file that is saved onto your device whenever you visit our website, and it is managed through your web browser.
Our website employs cookies to enhance your user experience by making navigation more efficient, though we do not link this data with any personally identifiable information.
13.1. TYPES OF COOKIES
• Functional cookies: To make browsing and using our site easier.
13.2. SETTING COOKIES
You can adjust the cookie settings via your browser. Deactivating cookies may affect certain functions of the website.
Below, you will find links that provide instructions on how to modify the cookie settings in your web browser:
• Internet explorer / Edge
• Firefox
• Chrome
13.3. INTEGRATED CONTENT FROM EXTERNAL WEBSITES
Our website features embedded content (such as videos, images, and articles) from external websites. These external sites may deploy cookies or monitor your interactions, especially if you have an account with them.
14. APPLICABLE LAW
All legal matters pertaining to our website are subject to the jurisdiction of Swiss law, designating Geneva as the forum for legal jurisdiction.